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Seminars
Proactive People Management
Who should attend?
Managers, supervisors and team leaders.
Topics we will cover
- Leadership Skills.
- Understanding the role of the team leader.
- The importance of effective communication skills.
- How behaviour generates an impact.
- Setting targets.
- Briefing and leading team meetings.
- Monitoring performance.
- Understanding and identifying preferred leadership styles.
- Maintaining motivation.
- Delegation skills.
- Praise and reprimand.
- Time management.
- Performance management - including the use of competencies.
- Developing a quality culture through effective coaching.
- Understanding the role of a coach.
- Managing barriers to learning.
- Distinguishing learning from performance goals.
- Gaining commitment to coaching.
- The coaching toolbox.
- Coaching using facilitative and directive styles.
- Coaching as part of a performance management and competency system.
Course Style
Highly interactive. 70% practical 30% theory. A combination of theory, discussion, roleplay and practical exercises will be used. Full course notes are provided.
Duration
Two days (on-site coaching days can be arranged on an individual basis).
Investment
25000INR + VAT (includes registration, refreshments, course materials and light buffet lunch).
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