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Services
Training Modules
Sales Training
Face to face sales training
 Winning more sales and retaining your customers
Do you sell 'face-to-face'?
Do you believe you could be getting better results or want to dramatically increase your earnings?
Our training program could be the key to your success. In our ten week open course we will provide you with a systematic approach to winning more sales and retaining your customers.
Don't lose valuable selling time! Our comprehensive sales training program includes ten 2.5 hour modular sessions. Modules cover: sales planning, account planning, proposal writing, face-to-face sales skills, negotiation skills and advanced communication skills. Course work will include:
Practical exercises and individual coaching from the tutor. Using a range of techniques drawn from Neuro Linguistic Programming as well as other tried and tested sales methods, you will learn how to increase your results and see the improvements in how you work over the programs duration.
Telephone sales training course
Objective
To assist participants to achieve their sales target by developing their ability to sell over the telephone in a natural, friendly manner which is sensitive to clients’ needs.
Topics
- Understanding and assessing the impact you make over the telephone.
- The dynamics of effective communication.
- Developing awareness of vocal tones and communication habits that can create.
- Misunderstanding and negative reactions.
- Spotting sales opportunities.
- Identifying the customers’ needs through effective questioning skills.
- Presenting the company’s products and services.
- Dealing with considerations and objections.
- Maintaining a positive mental outlook and body posture.
- Closing the sale.
- Goal setting and monitoring.
Course style
Very participatory. 70% practical work with 30% theory. Tele-trainers (tape recorders and telephones) will be used so participants can hear their progress over the course.
Learning methods will be drawn from Neurolinguistic Programming (NLP) and Accelerated Learning (AL) to create a stimulating and memorable event.
Outcomes
Increased confidence, skill and enthusiasm for the sales role resulting in increased business for the company. This course will provide essential building blocks for those new to the role, whilst contributing valuable tips and a refresher for those wanting to further develop their skills.
Duration
Two days
Number of trainers
One
Number of participants
Limited to 8 delegates to ensure individual attention. (Larger groups can be arranged by discussion.)
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